Privacy Policy

1. About this policy

Hazard Hub, ABN 42 207 646 127, uses the HazardHub brand. This policy explains how we handle personal information associated with our information website and enquiries sent to us.

Individual HazardHub applications may involve additional information handling. Relevant privacy information will be provided before customers begin using those services.

2. Information you provide

You can browse our information website without submitting an enquiry or creating a customer account through the website itself.

If you contact us by email, we receive your email address and any information you choose to include, such as your name, business, contact details and enquiry.

Please only send information relevant to your enquiry. Avoid sending sensitive personal information or other people's records unless we have discussed an appropriate way to provide them.

3. How we use enquiry information

We use enquiry information to respond to questions, discuss your requirements, provide requested product information, maintain relevant correspondence, follow up on your enquiry, address complaints and meet applicable legal obligations.

Providing contact information is voluntary, but we may be unable to respond without sufficient details.

4. Website technology

Website hosting and security providers may process technical information when you visit, including IP addresses, browser information, access times and pages requested, to deliver and protect the website.

External websites and services linked from this website have their own privacy practices.

5. Service providers and overseas processing

We use technology providers to deliver our website and email services. Our email service is Titan Mail, purchased through Domain Central. Email providers process email addresses, message contents and attachments to provide the service.

Personal information may be stored or processed overseas by our email and technology service providers.

We may also disclose information where required or authorised by law.

6. Security and retention

We aim to protect personal information against misuse, loss and unauthorised access, modification or disclosure. No internet transmission or electronic storage system can be guaranteed completely secure.

Retention depends on the purpose of the correspondence, ongoing business needs and applicable legal obligations. Copies may also remain in service-provider backups under their retention arrangements.

7. Access and correction

You can contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.

We may need to verify your identity before responding. If we cannot fulfil your request, we will explain why, subject to applicable law.

8. Privacy questions and complaints

If you have a privacy question or concern, email admin@hazardhub.com.au with enough detail for us to investigate.

We will review your concern and respond within a reasonable time. If more time or information is needed, we will let you know.

If your concern remains unresolved, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au. The OAIC can advise whether it can handle your complaint.

9. Changes to this policy

We will update this policy when our information handling practices change. The published policy will display its latest update date.

10. Contact

Hazard Hub
ABN 42 207 646 127
Email: admin@hazardhub.com.au